Press ReleaseNETELLER is First Alberta Winner of Prestigious “Contact Centre Employer Of Choice” CertificationNETELLER, a global on-line funds transfer service provider is pleased to announce it has achieved the prestigious Contact Centre Employer of Choice™ (CCEOC) Gold level award for its Calgary-based customer service center. This award distinguishes NETELLER’s customer service centre as one of the best contact centre operations to work for in North America. "This is NETELLER’s first opportunity to achieve the Contact Centre Employer of Choice™ designation. Attaining the Gold level on the first assessment is an outstanding accomplishment and a testimonial to the hard work, dedication and commitment to excellence of all front line, support and management staff," said CCEOC President Jeff Doran. Colleen Boyer, Manager of Customer Service, added: "We care passionately about our company, our employees and our customers. We want to provide the best quality service and work together as a team to make sure that happens. This award validates our outstanding work environment, recognizes our employees and positions us for substantial growth over the next few years. The CCEOC assessment methodology was practical and effective. The detailed reporting will allow us to analyze our operation and work on the areas of employee satisfaction that will have deep and long lasting effects on our organisation." The CCEOC Award is fast becoming an industry standard for recognizing people-centric contact centres. The award enables call centres to enhance public perception and promote exceptional work environments while attracting, retaining and engaging high-performing, culturally-aligned employees. About CCEOCThe Contact Center Employer of Choice (CCEOC) organization is an assessment, research and consulting consortium. We are an experienced team of contact center experts, academics and research analysts who oversee the CCEOC certification program for regional, national and international contact centers. Contact centers from 20 to 2000+ seats have benefited from our unique program. CCEOC experts also work with corporate clients to assess, develop, maintain and promote high-morale, performance-based call center cultures. For more information on the Contact Center Employer of Choice™ certification program or to find out more about CCEOC training and consulting services, please email info@ccemployerofchoice.com or call (416) 886-7007.
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